Shipping policy

Shipping Policy

We aim to process and deliver every order as quickly and smoothly as possible.

Processing Time

Orders are processed and dispatched within 1–2 business days after your order has been confirmed.

Orders placed on weekends or public holidays may be processed on the next business day.

Delivery Time

Estimated delivery time is 7–12 business days after dispatch.

Please note that delivery times are estimates and may occasionally be affected by carrier delays, high order volumes, weather conditions, or other circumstances outside our control.

International Shipping

We offer international shipping to selected countries. International orders may take longer than the standard 7–12 business day delivery window due to customs processing and local postal services.

Customers are responsible for any customs duties, import taxes, or additional fees that may apply in their country.

Order Tracking

Once your order has been dispatched, you will receive tracking information where available so you can follow your order’s journey.

Please allow a short period for tracking information to become active after dispatch.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout. If you notice an error in your address, please contact us as soon as possible. Once an order has been dispatched, we may not be able to change the delivery address.

Delayed Orders

If your order has not arrived within the expected delivery period, please contact our support team and we will be happy to assist you.